Plan and grow your business with a customer focused mindset
Manage customer feedback from various sources within beamdock
Received a customer feedback via Email, Whatsapp, Twitter? Take action by adding/upvoting feedback on behalf of your users.
Have a feature X requested by 100s of customers? Beamdock gives you critical insight on what your users really want.
Listening to your customers show that we care about them. Improve your customer satisfaction score and reduce churn.
User interview scheduling tool
- Scheduling user interviews is a pain with back and forth emails.
- It's a part of the workflow at beamdock, user request impromptu features and immediately tries to schedule a 1-on-1 call with the product team.
Do not overwhelm your team, cap the number of user interview calls per feature.
Send Regular updates
Send personalized emails notification to your users updating them about the status of feature requested right within the app.
Templated emails has negligible engagement and often lands in Promotions tab. Beamdock allows you to send your emails your way.
Use supported handlebars to send personalized emails.
Host the app on your own domain/subdomain
Change your business logo, favicon, SEO metatags, colours to match your brand Identity.
Use your own login system via single sign on implementation
Public Product Roadmap
Show your users what's cooking and what's being planned. This helps them know what to expect out of the app.
Build your community
Encourage customers to participate in feature discussion, this brings in a sense of community amongst your users.
Take private and confidential notes visible to your team hidden from public view.
Inbuilt Analytics Support
Add GA tracking code to track users visiting your portal.
Add Facebook tracking code to track users visiting your portal.